We place sustainability and environmental, social and governance (ESG) at the core of our business model. Our sustainability approach focuses on Group-wide adoption of several United Nations’ Sustainable Development Goals.

We are dedicated to leading by example and making a difference through reducing our environmental impact, investing in our communities and our people, and conducting our business with the utmost integrity.

Download The full ESG Report
The 3 Pillars of our ESG Framework



Our Social

Al Ansari Financial Services realises that it has a role to play in protecting the environment. Our initiatives in mitigating climate change benefit our communities and our business- helping us to be resilient in the face of crises, continuously serve our customers, reduce our environmental footprint, and protect long-term company value.

2023 – Initiatives include :

  • Reduction of paper consumption by moving towards digital means of transactions.
  • Elimination of plastic bottles
  • Energy-efficient lighting in premises
  • Continuous monitoring of electricity, water, paper, and fuel consumption
  • Waste management policy
  • Digitalisation of customer processes, and operational processes.

We believe it is our responsibility towards our customers and our stakeholders to guarantee that their money movement is safe, reliable and handled with integrity.

We work with regulators and partners to mitigate risks and maintain the integrity of our financial infrastructure. We leverage our leading compliance capabilities, state of the art IT infrastructure and AML compliance to endorse the integrity of global money movement.

Our social commitment is reflected in our investment in our people, our customers and our communities.

We do so by investing in our employees providing the resources and opportunities necessary for them to learn, grow and excel at their jobs. We invest in listening to our customers’ needs and demands. The main reason behind our business growth and the key to our success is delivering an exceptional customer experience at each and every touchpoint of our customer’s journey. We also invest in communities through our social responsibility framework that spans four pillars: Health, Education, Disaster Relief and Philanthropy. The purpose of these pillars is to deliver a wide range of benefits that improve our communities’ health, and wealth, and provide a better quality of life.

Our business model is a fully inclusive model catering to the needs of the unbanked and underbanked as well as all tranches of the community. We believe providing access to a wide range of affordable financial services in a responsible and governed way to individuals empowers them and helps them manage their finances in an efficient and sustainable way.


Contact Us

  • UAE Call Center: 04 222 0800
  • Call Center Timing: 08:00 AM – 05:00 PM
  • Email: [email protected]

Office No. 804, Al Ansari Business Center, Al Barsha 1, Dubai, United Arab Emirates

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